🔁 Return & Refund Policy

We want you to love your eyewear — and shop with confidence. That’s why we offer a 30-day, risk-free return policy on all orders, including Vault and Clearance purchases.

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✅ 100% Satisfaction Guarantee

If you’re not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund — no restocking fees, no hassle.

📦 Free Return Shipping

We include a prepaid return label with every Vault and full-price order. Just repackage the item and drop it off at any carrier location — no printer required.

🕶️ Return Eligibility

• Items must be returned in their original, unused condition
• Include all original packaging: box, case, cloth, warranty card, and accessories
• Returns must be initiated within 30 days of delivery

💳 Refund Timing

Refunds are processed within 3–5 business days of receiving your return. Refunds are issued to the original payment method used at checkout.

⚠️ Non-Returnable Items

Items returned with missing packaging or showing signs of wear may be subject to a partial refund or denied altogether. Prescription lenses and special orders are not eligible for return.

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Questions about your return? Email us at support@eyeglasses123.com — we’re here to help.